Shop with
zero risk.
100 days.
Most companies give you 30 days. We give you 100. Because building your dream garage takes time — and we want you to be completely sure.
How it works
Starting a return
is simple.
No call center, no runaround. Just reach out and we'll handle the rest.
Contact us
Email or call us within 100 days of receiving your order. Include your order number and reason for return — that's it.
Get instructions
We'll send you step-by-step return instructions and authorize the return. All returns must be approved before shipping back.
Get your refund
Once your item is received and inspected at our warehouse, we'll process your refund and email you a confirmation.
Coverage details
What's covered
and how.
Different situations are handled differently — here's a plain-English breakdown.
Arrived damaged or defective
We pay return shipping and send you a replacement immediately. Document damage on the day of delivery and send us photos — same day.
Wrong item delivered
Our mistake, our cost. We'll arrange return shipping and get the correct item to you as fast as possible.
Changed your mind
No problem — you have 100 days. Return shipping is on you, and items must come back in like-new condition in original packaging.
Ordered the wrong item
It happens. Return it within 100 days in original condition and we'll refund you once the item is back and inspected.
Good to know
Ready to start
a return?
Reach out directly — our team will walk you through it. No automated systems, no ticket queues.